Quejas_Sugerencias - Museu Valencià d'Etnologia

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To make a suggestion or complaint, please fill in the following form and click “Send”; you will receive a copy in your e-mail automatically and in a short space of time we will contact you.

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INFORMATION OF INTEREST

The response deadline is twenty days as of date of receipt. To find out the processing status of your complaint/suggestion, please consult muvaet@dival.es.

Should we fail to fulfil our duty to respond, you may address the Cultural Area Quality Management Department(dpto.calidad@xarxamuseus.com)

Complaints do not have administrative appeal status, claims anticipated in the exercise of legal actions by patrimonial responsibility of the economic-administrative Administration, so their presentation does not paralyse the terms set out in the current regulations. Nor do they have the status of requests presented under auspices of Organic Law 4/2001, of 12th November, regulating the Right of request.